Posting: Social Work Advisor
February 19, 2020
Summary: CST is currently seeking full time Social Workers to fulfill the role of Community & Patient Support Liaison while providing high quality customer service. Social reassurance and community resources are provided at the same time as facilitating social, wellness, and medical calls. In addition, this role provides several types of assistance in an effort to allow patients to remain in the safety and comfort of their own home.
Qualifications:
- BA in Social Work is mandatory
- Experience working in hospitals, senior living industry, home healthcare, Area Agencies on Aging, elderly services, or care giving is highly desirable
Experience/Skills:
- Strong customer service skills with prior experience in health care and/or call center
- Competent computer skills required
- Flexibility in work duties and work schedule to include weekends
- Skilled at maintaining composure in stressful situations
- Excellent verbal and written skills
- Analytical and data entry skills
- Pleasant telephone manner
- Ability to explore community resource
- Strong work ethic with proven dependability
- Deep compassion and empathy for older adults and at-risk individuals is essential
Company Overview: Critical Signal Technologies, Inc. (CST) is a health services company with an innovative approach to remote patient monitoring. CST helps patients live independently, avoid unnecessary hospital visits, manage chronic conditions, and coordinate care. CST has turnkey solutions to increase patient engagement and improve outcomes. The number one priority of the entire team at CST is facilitating an ideal patient experience. CST utilizes customized monitoring protocols built around individual care plans and needs. As a B2B provider, CST has active partnerships in place with some of the most elite health plans, health systems, and post-acute care organizations throughout the United States.
Shifts: 12:00pm – 8:30pm
Starting Pay Rate: $18/hour + $1/hour shift differential
Benefit Package Includes: Medical/Dental/Vision/Life/LTD/401K/PTO
****LLBSW/LLMSW Supervision provided during work hours****
Recruiter Contact: Kendall Rogers at krogers2@cstltl.com or 248-773-0236
Link to Apply: https://cho.tbe.taleo.net/cho01/ats/careers/v2/viewRequisition?org=GREATCALL&cws=46&rid=269