Posting: TURNING POINT - Survivor Empowerment Manager

August 20, 2021

REPORTS TO:                      

Director of Shelter and Hotline Services


Full Time Non-Exempt


The Survivor Empowerment Manager partners with shelter residents to provide information support, referrals, follow-up, and advocacy to assist residents with meeting their individualized service goals. The Survivor Empowerment Manager will work directly with program participants to develop individualized plans of service and goals for securing/retaining housing, employment and other objectives. Additionally, the Survivor Empowerment Manager is responsible for providing crisis intervention with families in shelter.

The Survivor Empowerment Manager must have knowledge of survivor-centered, trauma-informed, and advocacy-based interventions with survivors of domestic violence and sexual assault that are rooted in anti-oppression values and the empowerment model. Specific knowledge in crisis intervention, trauma- informed practices, lethality assessments and safety planning are desired as are demonstrated success

building teams, collaborating with peers, and solving problems.  Candidates must also have knowledge of advocacy with survivors in various systems including healthcare, criminal justice, family court, child

welfare, education, and human services.  As we serve survivors of all gender identities, sexual

orientations, and backgrounds, candidates must demonstrate the ability to work with all survivors and understand the unique barriers that survivors with intersecting oppressed identities will encounter.

A Bachelor’s Degree in a human services field or 5 - 8 years of experience working with survivors of domestic violence or sexual assault is required. Must be able to flex schedule to work weekend and midnight shifts as needed. Must have the ability to work with diverse populations. Must have reliable transportation, insurance, a valid Michigan Driver’s License, and a good driving record. Must pass a criminal background check as a condition of employment. Salary range: $34,000-$44,000.


  • Partner with assigned residents to develop individualized goals, assess needs, and offer resources.
  • Meet with all assigned residents 2-3 times per week, to follow-up on progress with established goals and modify safety assessment or safety plans of residents as needed.
  • Conduct weekly housing and employment search trips with current residents as needed.
  • Provide advocacy as needed for residents with community organizations.
  • Conduct weekly resident council meetings for survivors to share resources, updates, and shelter events.
  • Create, plan and implement a basic computer skills competency curriculum that will assist residents to meet their housing, employment, and plan-related goals.
  • Address communal living issues with residents.
  • Develop and maintain updated referral list of local service agencies and resources.
  • Complete accurate and timely daily, weekly, monthly and quarterly documentation and other reports as required by the program and funding sources.
  • May be required to transport residents in personal vehicle as needed.
  • Implement agency and program mission, vision and anti-oppression and empowerment philosophies.
  • Administer and implement agency policies and procedures.
  • Maintain agency policy on confidentiality, record keeping and professional ethics.
  • Ensure the integrity of program data required for funding source’s program reports and program evaluation.
  • Report potentially dangerous situations to Director of Shelter and Hotline Services.
  • Attend all departmental and agency staff meetings, and other meetings required by Turning Point.
  • Conduct relationships with colleagues to promote mutual respect, improvement of services, and problem solving.
  • Notify the Director of Shelter and Hotline Services, Chief Program Officer or Chief Executive Officer of any emergency situations that may affect Turning Point staff and/or clients.
  •  Perform all other duties as assigned by the Director of Shelter and Hotline Services.


  • Must be able to work independently and multi-task in a fast-paced office environment.
  • Allow for flexibility in schedule, work location and job function.
  • Must be able to drive to multiple sites.
  • Ability and willingness to be available for non-scheduled emergency call-in when necessary.
  • Ability to lift 20lbs.
  • Ability to operate general office equipment and climb stairs.

Interested persons should submit a cover letter and resume to:

Or mail to: Turning Point

Attn: Vicki Putnam

P.O. Box 1123

Mt. Clemens, MI 48046

No phone calls will be accepted.

Turning Point, Inc. is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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