Posting: Transportation Ambassador (Student Assistant)

September 14, 2021

Duration: Fall 2021-Winter 2022 

Hourly Wage: $12-15/hour, 10-20 hours/week 

Job Description:

The Transportation Ambassador (TA) position is designed to help familiarize Wayne State University (WSU) with various mobility options including DDOT, SMART, the QLINE and MoGo, which all enrolled students, full- and part-time employees can now ride for free! The Transportation Ambassador will primarily be responsible for sharing information about these new benefits (how to sign up and ride for free) and the transit systems themselves (routes and schedules) via our WayneRides website and social media channels, printed materials, presentations, events and one-on-one conversations.


In recent years, metro Detroit has seen major advances in mobility with the introduction of the QLINE, MoGo and SMART FAST limited-stop bus routes. In 2019, DDOT and SMART launched a unified payment system, Dart, which represented another major step forward. Dart passes can be used interchangeably on DDOT and SMART buses and the QLINE. WSU has been an active contributor and partner in expanding mobility options for the campus community through partnerships with Zipcar, MoGo and the QLINE. These partnerships are part of the university’s ongoing efforts to create a 24/7 campus. They also support Wayne State’s Student Success Initiative by offering an affordable way to access campus, as well as neighborhoods, services and jobs across Wayne, Oakland and Macomb Counties.

Primary Responsibilities: 

  • Managing the WayneRides website and social media pages 
  • Creating and distributing informational materials (ex. short how-to videos) 
  • Coordinating and participating in events to increase WSU awareness of mobility options 
  • Maintaining relationships with DDOT, SMART, the QLINE and MoGo 
  • Maintaining existing and building new partnerships with WSU departments 
  • Gathering WSU feedback on mobility options and WayneRides (ex. town halls and surveys) 


  • Encourage WSU students and employees sign up for free Dart and MoGo passes 
  • Give WSU students and employees firsthand experience on DDOT, SMART, the QLINE, MoGo, etc. 
  • Build campus community awareness, comfort and confidence in mobility options 


  • Self-starter 
  • Organized 
  • Experience riding (or a willingness to learn) 
  • Strong written and verbal communication skills 
  • Graphic design experience 
  • Experience planning and executing events 

This individual will report to the Office of Economic Development with secondary supervision provided by the Dean of Students Office and Parking and Transportation Services. Interested candidates should email a resume to Emily Thompson at In your email, please clearly state why you would like to be a Transportation Ambassador and what you will bring to the position. Applications will be accepted through Monday, September 20th or until a suitable candidate is found. 

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