Posting: Director of Quality Improvement - The Children's Center
December 8, 2021
As part of your role as Director of Quality Improvement you will be responsible for some of the following:
- Lead Council on Accreditation process for re-accreditation.
- Participate in required supervision, agency meetings and other specialized meetings based upon this position.
- Collaborate and maintain professional standards at all times while conducting agency business.
- Support the values of the family, The Children’s Center Mission and the commitment to the ongoing safety and family stability.
- Perform other related duties as assigned by the Supervisor.
- Collaborate with staff to develop process improvements tied to utilization management, service delivery, professional development, and data analysis including identification of barriers and strategies for overcoming those barriers.
- Analyze data, assess gaps, and outline and develop strategies for suggested improvement.
- Work closely with all levels of internal and external stakeholders to quickly develop scheduled or ad hoc reports which will be used for quality reviews and output and outcomes reporting.
- Responsible for developing a comprehensive understanding of the data sets available for reporting and their applicable relevance in programs and professional development.
- Assist with the ongoing data collection and evaluation. Leverage data to identify targeted quality improvement initiatives.
- Lead Council on Accreditation process for re-accreditation as well as annual review process.
- Oversee credentialing process for all staff providing behavioral health services. Lead agency professional development initiatives.
- Expert and champion of various systems and applications including Relias, Microsoft Office Products & MISTICC, providing education and communication to all employees on system capabilities and reporting functions.
- Oversee the Professional Development component for audits and reporting/requests from regulatory bodies; manage the required documents and training communications.
- Oversee the day-to-day functions of Quality & Compliance and Professional Development departments. Provide the teams guidance on strategic and tactical day to day activities, including but no limited to, data reporting & visualization, process improvement, credentialing, training coordination and formulation, system guidance and reporting.
To qualify for this exciting opportunity, you will need:
- A minimum of a Master's degree in a health, administration or business field.
- Possess excellent organizational, written and verbal communication skills.
- Serve as an active member of the Leadership Team. Ability to coach, mentor, and motivate staff and peers. A minimum of 5 years of leadership experience required.
- Ability to multi-task in a fast-paced deadline-intensive environment; anticipate obstacles and plan contingencies. Ability to think strategically while delivering practical solutions.
- Ability to demonstrate advanced Excel and analytical skills. Must be able to not only analyze data, but utilize data to drive decisions.
- Experience with national accreditation processes; demonstrate proficient project management skills.
- Experience with Professional Development.
- Must have reliable transportation, a valid driver’s license, automobile insurance and a clear driving record.
- Ability to work effectively both independently and with an interdisciplinary team
- Ability to effectively manage time, information, and meet deadlines.
- Must provide clearance that there is no record and/or convictions as a perpetrator of child abuse/and or neglect on the State of MI Child Abuse/Neglect Central Registry.
- Clinical licensure preferred but not required.
While you are taking care of our clients, we want to take care of you!
TCC offers a Comprehensive Benefits Package including:
- Medical & prescription coverage with a minimal employee contribution
- 100% employer paid dental & vision coverage for all full-time staff members
- Employee life insurance & optional dependent life Insurance
- Accident & critical illness insurance
- 403(b) thrift plan with employer match after 1 year; fully vested after 2 years
- Employee assistance program
- Continuing education & full licensure stipend
- Longevity pay after 3 years
- 160 hours of paid time off your 1st year, 200 hours your 2nd year, up to 280 hours
- 10 paid holidays
- Approved site for the National Health Services Corps
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