Posting: Client Services Manager - Monroe Community Mental Health Authority
July 6, 2022
Monroe Community Mental Health Authority
Monroe Community Mental Health Authority is a community based mental health service organization dedicated to consumers living in Monroe County. We provide individual health services for people with any type of behavioral health concerns such as substance abuse, emotional issues, and intellectual and developmental disabilities. Our services are open to anyone in Monroe County who does not have insurance and cannot pay, or are insured by Medicaid, MIChild, or Health Plan of Michigan (HPM). Only those with Medicaid are guaranteed services.
Our mission is to enrich lives and promote wellness. We live out that mission by being an inviting resource that offers in-house, referral, and emergency services, as well as support within the community for those in need.
JOB DESCRIPTION:
Client Services Manger/Supports Coordinator - B.A.
Client Services Manager/Supports Coordinator - M.A.
Department : Adult Services
Approved by: Department Head
Reports To: Program Supervisor
Pay Grade 7 (B.A.)
Pay Grade 9 (M.A.)
Summary:
- Under the general supervision of the Program’s Supervisor, the Client Services Manager (CSM) assesses the needs of the consumer and the consumer’s’ family, when appropriate, and arranges, coordinates, monitors, evaluates, and advocates for services to meet the specific consumer’s needs through person center planning (PCP) and the development of an individual plan of service (IPOS).
- The Client Services Manager is responsible for addressing both the individual consumer’s biopsychosocial status as well as the state of the social system in which case management operates, assuring the implementation and delivery of services to individuals and their families in keeping with the principles of recovery, self-determination and resilience, as well as developing and maintaining a therapeutic relationship with the consumer.
- CSM’s are also responsible for linking consumers with external systems to provide additional services, resources, and opportunities consistent with qualitative and quantitative performance goals and standards established for the Client Services Management Program.
- In addition, Master level case managers will provide therapeutic services to consumers in addition to case management services.
Contact Information:
Sarah Maniaci, HR Specialist
1001 S. Raisinville Road
Monroe, MI 48161
Phone: 734-384-0391 E
Email: smaniaci@monroecmha.org