Posting: Manager, Basic Needs - United Way for Southeastern Michigan

August 4, 2022

Role: Manager, Basic Needs

Department: Community Impact

Reports to: Director, Basic Needs Initiatives


The Manager, Basic Needs is responsible for planning, implementing, monitoring, and management of one or more programs and/or initiatives of the organization. This role specifically includes serving as Administrator for the Emergency Food and Shelter Program and supporting the Basic Needs impact area.

Key Responsibilities:

  • Plan, implement, monitor, and manage all aspects of the Emergency Food and Shelter Program/initiative from the start to completion of each phase of federal funding as designated EFSP Administrator. EFSP Duties include but are not limited to 
    • Managing EFSP application processes 
    • Planning agendas and meeting content for EFSP local board and allocations meetings
    • Acting as key liaison with the National office of EFSP
    • Assuring compliance is met through United Way’s administration of the program
    • Providing technical assistance and support to each Local Agency Recipient to promote timeliness, compliance, and high-quality administration of EFSP funding
  • Provide management support to other projects under Basic Needs impact area including crisis response, safety-net, child nutrition and others. Activities to include participating in strategic planning, partner communications, and general grants management support.
  • Assist in writing grant applications to fund work of impact area.
  • Ensure program results meet requirements regarding quality, schedule and budget.
  • Monitor performance and recommend a course correction, if necessary.
  • Aid partners to ensure proper implementation of the program model.
  • Collect and review data and develop strategies to strengthen the program(s).
  • Continuously improve subject matter expertise and share best practices with partners.
  • Using collected data and information gained from regular interaction with partner agencies, acknowledge program/initiative challenges and accomplishments.


  • Communicates Effectively
  • Relationship Management
  • Adaptability
  • Tenacity
  • Continuous Learning
  • Self-Management
  • Drives for Results
  • Problem Solving/ Critical Thinking
  • Customer Focus
  • Teamwork and Inclusion
  • Self-Awareness


  • Ability to set priorities, take initiative, manage multiple tasks and meet deadlines
  • Strong team orientation, relationship building, and negotiation skills
  • Ability to collaborate with a diverse group of people, exhibiting cultural sensitivity
  • Excellent organizational and time-management skills
  • Outcome-driven and familiar with using data to inform programmatic decisions

Education and Experience Requirements:

  • A minimum of 5-7 years of experience in nonprofit program management, human services, education, finance or a related field (including 1-3 years in a leadership role)


Emily Mueller (she/her)

Director, Organizational Impact

C: 313-605-5787


Apply now

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