Posting: Customer Service Assistant
April 24, 2019
ACCEPTING ONLINE APPLICATIONS ONLY GO TO: http://cmhliv.iapplicants.com
Location: Howell, MI
Salary Range: $14.83 per hour - Starting
Exempt/Non-Exempt: Non-Exempt
Benefits: Limited
Employment Type: Part Time
Department: MI-Adult / MIWorks!
Description: Michigan Works - Livingston Service Center. Regular part-time (20 hours per week) Customer Service Assistant position. Under the supervision of a Mental Health Program Director and Program Coordinator, Customer Service Assistant provides service information to walk-in and call-in customers and employers at MI Works! office.
Duties: Answering phones, entering data, sorting mail and maintaining bulletin boards and handout information. Providing customers with general orientation, including registration and evaluation forms. Assisting customers with basic services (i.e. computer, fax, and copier usage). Assisting customer with resume data entry, job search guidance and unemployment data entry (limited guidance).
Qualifications: High school diploma. Ability to provide excellent customer service. Ability to use computers and ability to work with other providers. Experience working in a vocational setting preferred. EXPERIENCE: Experience in customer service preferred. Experience working in a vocational setting preferred.